AI document processing for insurance

Documents are the backbone of every organization. They drive processes, decisions and revenue. Our AI agents make sense of documents quickly, accurately and at scale, giving enterprises a decisive edge in transforming complex processes into efficient, reliable workflows.

Insurance broker reviewing new client paperwork
Insurance broker reviewing new client paperwork

How the insurance industry automates business processes with AI

Speed up claims and policy processing

Insurance teams deal with high volumes of claims forms, supporting documents and policy records –  many of them scanned or handwritten. Affinda extracts and validates key data automatically, reducing turnaround times and manual effort.

Reduce errors and rework across complex workflows

Claims decisions often depend on pulling accurate data from multiple document types – ID, medical records, statements and more. Affinda improves data quality at the source, reducing costly errors and repeat reviews.

Meet compliance and audit expectations with less effort

From data privacy to record-keeping, insurers face strict documentation requirements. Affinda helps teams meet these standards by validating fields, automating audit trails and redacting sensitive data where needed.

Extract any information from any document, fast

Build fast
Extract any data
Integrate seamlessly
Example of automated data extraction from a document in Affinda

Create models in seconds

Upload a claims document and the Affinda Platform will predict the fields you need – like claimant details, policy number, incident date, totals and line items – so you can automate claims document processing in just a few clicks.

Example of how to configure data transformations in the Affinda Platform

Validate and transform data

The platform checks extracted claims data against your business rules and transforms it into a format your claims management system expects. That way, it’s ready for workflows like coverage checks, reserving, routing and settlement.

Example of how to configure data transformations in the Affinda Platform

Apply your business logic

Use natural language to write validation rules that match your claims workflows, for example: flag missing fields; check policy numbers match correct formats; validate that document dates are within ranges; check financial consistency, such as line items summing correctly to totals.

Pathway 1: Use our AI Integrations Agent

Create integrations fast, even if you’re not a developer. Choose from 2800+ business systems and describe how you want your claims document processing integration to work, using natural language. Our AI Integrations Agent will generate the code to make it happen.

Pathway 2: Write your own code

Easily connect Affinda Platform to your claims stack using our client libraries and APIs. Automatically generate type-safe Pydantic models or TypeScript interfaces tailored to your claims documents, so extracted fields map cleanly into your workflows.

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No need to talk to sales. Get started now

With a free trial, discover how easy it is to extract any information from any document, fast.

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No sales calls, no credit cards and no hidden features. Get all the power in your hands from day one.

Upload documents

Drag and drop, email or upload via API. Affinda can handle any document, any file type and any layout with ease.

See the magic

Watch as the platform predicts the information you want to extract, letting you build models in minutes, not months.
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Let AI agents process your insurance documents

Example of business logic verifying accuracy of extraction in the Affinda Platform
Example of billing credits in the platform
Platform preview of instant AI learning from examples
Examples of seamless integrations supported in Affinda with no-code or API set up
Preview of flexible configuration of document fields on a payslip

Automate document processing for insurance with 99%+ accuracy

Extract information from any insurance document, in any format with 99%+ accuracy. Unstructured data? Complex tables? Multiple languages? Affinda can handle it. Reduce errors and costly rework with reliable AI document automation.

See ROI in weeks, not months

Fast, low-cost onboarding, consumption-based pricing and AI agents that learn from just a handful of example documents. See ROI in a matter of weeks.

AI that instantly learns and adapts

Affinda is the only AI document processing platform for insurance that instantly learns from every interaction and applies that knowledge to make human-like decisions.

Easy integration, zero disruption

Affinda plugs directly into your existing tech stack. No ripping out systems, no change-management headaches. Integrate it easily – with code or without.

Configure, customize and maintain control

Use Affinda to build your own intelligent document processing solution for insurance or do it with our support. Our APIs, sample code, documentation and platform give you the tools to get started and the freedom to move fast.

Automating their document processes with AI

All customer stories
Brisbane city bridge on river

Affinda has removed the laborious workload from our accounts staff, who now focus on quality assurance and management of any outliers.

- Nathaniel Barrs, CTO, PSC Insurance

95%

reduction in manual work

10×

more invoices processed with no added staff

 

Enhanced auditability and tracking of invoice approvals

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Busy port with plane flying overhead

Customer satisfaction is always our top priority, and Affinda has helped us achieve that by eliminating phone calls, manual handling, and delays.

- Jorg Both, Head of Business Systems, Northline

120,000

proof of delivery documents processed annually

82%

of documents straight-through processed in the first weeks

 

Automatic validation of documents against ERP system

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Two recruitment specialists reviewing a list of candidates

Affinda's ongoing improvements in its AI models demonstrate its innovative approach in Document AI.

– Michael Zhao, AI Product Manager, SEEK

  • High accuracy parsing across multiple languages
  • Improved customer experience thanks to better structured data
  • Stronger compliance with international data security and software standards
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An artist painting on a community wall

Affinda’s support and expertise were invaluable… The experience working with Affinda was excellent.

- Nick Tran, Business Analyst, StateCover Mutual

300,000

documents processed annually

80

different document types

60%

Enhanced auditability and tracking of invoice approvals

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Logistics manager reviewing paperwork onsite

The results have spoken for themselves. I recommend Affinda to anyone looking to enhance their product or business with AI capability.

- Steve O’Keeffe, CTO, Felix

76%

reduction in manual data input

30%

reduction in compliance data errors

85,000

compliance documents processed annually

Read full story

Combine the best of artificial and human intelligence

99%+

accuracy in data and information extraction

10+

years of IP combined with the latest AI innovations

500M+

documents processed

50+

languages supported, empowering customers globally

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Frequently asked questions

How does AI document processing help automate insurance workflows?
What are some examples of AI automation use cases in insurance?

Discover the platform

Find out how to build an extraction model from a single document, transform the data and send it to any business system.

Explore our pricing

No up-front costs. No lock-in contracts. Just pay only for what you use.