How do our AI document processing solutions help automate document workflows in business process outsourcing (BPO)?
In the BPO industry, where data accuracy, processing speed and cost efficiency are key determinants of success, Artificial Intelligence (AI) Optical Character Recognition (OCR) data extractors have a significant role to play. AI OCR technology can scan and extract written or printed text from various document types into structured data within seconds, turning physical documents into easily manageable, searchable, and storable data. This technology can be beneficial for BPO service providers, especially those who manage large volumes of data for multiple clients in a wide array of industries. At the most fundamental level, an AI OCR data extractor streamlines data entry and processing.
Conventionally, BPOs manually key in the data, which is labor-intensive, slow, and prone to entry errors. With Affinda's AI-powered OCR data extractor, BPOs can instantly extract data from multiple-sourced documents, bringing a notable increase in speed and accuracy. The reduced margin of error also ensures that clients receive high-quality, reliable data, enhancing their trust and satisfaction. A prime example can be a BPO handling accounting services for a client. They receive invoices, receipts, and financial statements, often in different formats and languages. Using AI OCR technology, these documents can be rapidly digitised and relevant data like totals, dates, invoice numbers etc., can be extracted, making the process much faster and more accurate.
