Resume Parser: SEEK improves their global job board by adding multiple language support to boost customer experiences

Background

SEEK, a leader in online employment marketplaces, operates across ten countries in Asia Pacific and Latin America. Its platform processes millions of candidates annually, handling diverse resume and job description formats spanning multiple industries. SEEK invests heavily to create innovative technology products to help people live more fulfilling and productive working lives and help organisations more efficiently find the talent they need.

Accelerating market expansion

SEEK identified a need to enhance its resume parsing technology to successfully expand to international markets. The company sought an AI-powered solution that could rapidly deliver accurate data extraction across multiple languages. With a keen focus on global data security standards and responsive support, SEEK looked for a provider that was efficient and equipped to meet their growth-oriented goals without the need for prolonged development or parser language limitations.

Affinda's AI driven solution

In a matter of weeks, Affinda trained its AI models in various languages without needing input from SEEK, meeting its diverse platform requirements through a self-hosted solution with superior accuracy.

"Affinda's ongoing improvements in its AI models demonstrate its innovative approach in Document AI."
‍– Michael Zhao, AI Product Manager, SEEK

Exceeding expectations, empowering connections

In its efforts to create exceptional technology products and improve the user experience, SEEK tested Affinda’s resume parser and found it superior in terms of accuracy and quality of output across multiple languages. Affinda's commitment to customer satisfaction and data security enabled seamless integration into SEEK's platform.

“Affinda's AI-driven resume parser excels in enhancing global customer experiences. With a strong focus on data security and adaptability in meeting our requirements, they've proven to be the optimal choice for our platform”.
‍- Michael Zhao, AI Product Manager, SEEK

Measurable impact

SEEK has improved its platform across markets and languages for jobseekers and employers alike, using Affinda's solution that delivers numerous advantages including:

• Highly accurate resume parsing across multiple languages
• Enhanced data quality for downstream system use, such as matching candidates to jobs
• Strengthened compliance with international software design and data management standards
• A firm foundation for continual platform upgrades.

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