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AI document processing for customs clearance

Let's invest time, talent and resources into repetitive, manual tasks. Said no one ever. And yet, when it comes to document processing, many organizations do exactly that. Why? Affinda’s AI platform is made for this work. Its intelligent document processing does the job of entire teams faster, smarter and more accurately than any person can.

Describe your exact workflow

Tell the agent what needs to happen in your customs clearance process and where the results should go.

Automate customs clearance workflows end to end

Stop wasting time on manual processing

Manual processing is slow, costly and prone to errors. Affinda automates document workflows from end to end, cutting manual efforts and empowering your team to process documents faster.

Accelerate document approval timelines

Slow document processing delays approvals and frustrates customers. Slash approval times by delivering straight-through processing with Affinda’s machine validation features, including data mapping, validation rules and text transformations.

Improve accuracy, eliminate errors

Manual data entry leads to costly mistakes. Affinda's AI agents learn instantly from every interaction, delivering over 99% accuracy, reducing costly errors and boosting confidence in your customs clearance decisions.

Scale business without stretching teams

Growing loan volumes strain manual processes. Affinda helps customs clearance businesses scale operations, processing more documents without additional headcount or stress on your team.

Built for compliance and data security

Affinda ensures complete traceability of every document processed, giving you the transparency and control needed for confident compliance audits.

Extract any information from any document, fast

Purchase order Invoice

What customs clearance teams use AI document automation for

Declaration processing

Extract HS codes, values and quantities from invoices.

Certificates of origin

Validate origin and compliance documentation.

Permits and licenses

Process supporting approvals for regulated goods.

Packing list validation

Check descriptions and counts against manifests.

Duty calculation

Capture data for accurate duty and tax assessment.

Border clearance

Prepare documents needed for smooth customs release.

No need to talk to sales. Get started now

With a free trial, discover how easy it is to extract any information from any document, fast.

Sign up for free

No sales calls, no credit cards and no hidden features. Get all the power in your hands from day one.

Upload documents

Drag and drop, email or upload via API. Affinda can handle any document, any file type and any layout with ease.

See the magic

Watch as the platform predicts the information you want to extract, letting you build models in minutes, not months.

Automating their document processes with AI

All customer stories
PSC Insurance accounts payable automation customer story
Affinda has removed the laborious workload from our accounts staff, who now focus on quality assurance and management of any outliers.
Nathaniel Barrs, CTO, PSC Insurance
95%

reduction in manual work

10×

more invoices processed with no added staff

Enhanced auditability and tracking of invoice approvals

Northline logistics document automation customer story
Customer satisfaction is always our top priority, and Affinda has helped us achieve that by eliminating phone calls, manual handling, and delays.
Jorg Both, Head of Business Systems, Northline
120,000

proof of delivery documents processed annually

82%

of documents straight-through processed in the first weeks

Automatic validation of documents against ERP system

SEEK resume parsing customer story
Affinda's ongoing improvements in its AI models demonstrate its innovative approach in Document AI.
Michael Zhao, AI Product Manager, SEEK

High accuracy parsing across multiple languages

Improved customer experience thanks to better structured data

Stronger compliance with international data security and software standards

StateCover Mutual invoice processing customer story
Affinda’s support and expertise were invaluable… The experience working with Affinda was excellent.
Nick Tran, Business Analyst, StateCover Mutual
300,000

documents processed annually

80

different document types

60%

time saved in reviewing invoices

Felix compliance document processing customer story
The results have spoken for themselves. I recommend Affinda to anyone looking to enhance their product or business with AI capability.
Steve O’Keeffe, CTO, Felix
76%

reduction in manual data input

30%

reduction in compliance data errors

85,000

compliance documents processed annually

Combine the best of artificial and human intelligence

1B+ documents processed
10+ years of IP combined with the latest AI innovations
800+ customers
95% reduction in manual processing achieved
Person listening intently in a meeting

Frequently asked questions

How can customs clearance software help brokers process import and export document workflows?

Customs clearance software manages declarations, lodgement and brokerage processes, while document automation prepares the data those systems rely on. The Affinda Platform can process declarations, invoices, bills of lading, certificates and packing documents before the information reaches a broker, TMS or customs system. Explore the full customs clearance workflow, part of Affinda's broader logistics coverage.

How does customs clearance document automation help brokers clear exceptions faster?

Customs clearance document automation flags missing, inconsistent or invalid information before lodgement or downstream handoff. Reviewers can see the relevant document, extracted field and failed rule instead of rechecking the entire pack, helping them resolve the issue while it can still prevent a clearance delay. See our guide to automating logistics document processes.

Which documents are usually included in a customs clearance pack?

A customs clearance pack commonly includes customs declarations, commercial invoices, bills of lading, certificates of origin, packing lists and other shipping evidence. The platform can split a mixed pack, identify each file and apply the correct extraction and validation rules before the shipment data moves on.

What is the difference between customs compliance software and customs documentation automation?

Customs compliance software manages regulatory obligations, declarations, filings and brokerage operations. Customs documentation automation focuses on the source files that feed those processes, extracting and validating data from trade and shipping documents so the compliance or customs system receives cleaner information.

How can customs broker software use validated data from declarations, invoices, bills of lading and certificates of origin?

Customs broker software can use validated document data to pre-fill entries, reduce rekeying and identify conflicts between trade documents before lodgement. Data transformations can map the fields into the required schema, while APIs or configured integrations deliver the confirmed result. Read more about intelligent document processing in logistics.

How can freight forwarders route customs document exceptions for review?

Freight forwarders can route exceptions by shipment, customer, document type, failed rule or operational priority. A missing certificate, inconsistent invoice value or unclear declaration field can be held for the right reviewer, while complete packs continue through straight-through processing into the clearance workflow.

Can customs data integrate with TMS, broker or customs systems?

Yes. Validated declaration and shipping data can be sent into a TMS, broker platform or customs system through an API or configured integration. Data transformations map the fields to the format each system expects, so lodgement and downstream steps start from clean, structured data rather than manual re-entry.